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Easy communication
with all your customers

Оmnichannel platform for your business

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Easy personalized connection
with all your customers

Boost your sales and customer engagement across websites, apps, social networks, and messengers with personalized interactions.

Streamline your communication strategy to build stronger, more personalized customer relationships effortlessly.

Access conversation histories and customer profiles for tailored communications, enhancing each interaction.

CRM Integration

Manage messages from all channels in one place, ensuring every customer query is addressed.

Unified Hub

Automate FAQs with a chatbot and integrate chat widgets anywhere to expand your reach and offload agents.

Chatbot & Unlimited Widgets

Rox.Chat is suitable
for companies of any size

For small companies

• Chat for website + social networks, instant messengers

• Statistics for assessing the quality of work

• Chat design customization

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For Enterprise

• Full functionality customization according to the client's needs

• API for integration with client services

• Platform deployment on client servers (on-premise)

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A powerful tool for instant user-company contact, Rox.Chat's website chat widget captures user attention, boosts conversion rates, and increases order volumes.

Benefits of Online Chat

Make your support chat even more powerful with integrations for popular social networks, messengers, and mobile app chats, including WhatsApp Business API and Apple Business Chat.

Integrations

Respond to customer inquiries via a browser or a dedicated app for any device.

Speed and Convenience

Tailor the chat widget and buttons to match your company's branding.

Customizable Design

Add a few lines to your site's code or use a ready-made module for quick setup.

Easy Installation

Encourages users to make a purchase.

Purchase Motivation

Elevates the level of customer support.

Improved Customer Service

Builds user loyalty through efficient service.

Enhanced Loyalty

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Acts as an effective tool for increasing website conversion.

Conversion Boost

Ensures your business is always reachable.

24/7 Availability

Offers a swift way to connect with your company.

Immediate Contact

Communicate with customers in any chat and messenger

Facebook for Business

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Instagram for Business

Telegram for Business

Mobile App Chat

Push Notifications

Customize and edit push notifications for both clients and operators.

iOS and Android Compatibility

Operator Performance Evaluation

Create and edit sets of surveys for users to collect feedback on service quality.

File Sharing in Chat

Send images, documents, and videos in chat.

Mobile App Chat Widget (Webim Mobile Widget)

A ready-to-use chat for iOS and Android apps.

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Targeted Advertising

Create and customize advertising campaigns targeted at specific demographic groups and interests.

Page Shop

Integrate your product catalog directly on your Facebook page, allowing clients to browse and purchase products without leaving your page.

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Events and Webinars

Organize and promote events, webinars, and online meetings directly through your page to increase audience engagement.

Instant Replies and Chatbots

Utilize automated responses and chatbot integration for instant communication with clients and handling frequent inquiries.

Interactive Content

Create and publish interactive posts and polls to increase engagement and feedback from your audience.

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Unlimited Broadcasts

Send push notifications about new products, discounts, and special offers.

Chatbots

Integrate a bot to answer common customer questions and process orders.

Official Channel

Keep in touch with customers through your brand's official channel, increase loyalty, and boost conversion.

Versatile Communication Formats

Receive and send video and audio messages, files.

Engage in Consumer Language

Use GIFs, stickers, and emojis to communicate.

Live Streams and IGTV

Engage with your audience in real-time or through extended videos on IGTV to deepen relationships and enhance loyalty.

Shopping through Posts and Stories

Promote your products directly through posts and stories, allowing users to make purchases without leaving the app.

Ads in Stories and Feed

Launch advertising campaigns in the feed and stories to draw attention to your brand, products, or events.

Analytics Tools

Use built-in analytics tools to track the effectiveness of your posts, advertising, and engagement with your audience.

Filters and AR Effects

Create and share unique AR effects and filters to increase brand recognition and audience engagement.

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Provide personalized support through multiple chats at the same time

Send welcome messages and engage clients in conversations

Seamless communication in the world's most popular app

Let your customers know about your latest promotions without fear of blocking

Official WhatsApp Business API

WhatsApp Business

Chatbot integration

Connect a chatbot and close up to 60% of messages without an agent

Prompt responses
to customer requests
at any time of the day

Agents have more time to process complex requests, and standard requests are managed by the chatbot

Your clients immediately reach the correct department by selecting the relevant question or topic

Process all request in one Rox.Chat personal account

Automate your customer support and reduce issues managed by live agents on 60%

Monitor chat performance with familiar analytics systems and inbuilt advanced reporting

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Accept visitor requests
on different websites

Collect customer data and create your own unique reports

Activity statistics for each agent and online monitoring

Real-time statistics with custom filters

Ability to apply filters to all reports at once

Policy and role builder

Enterprise

• All Business features
• Email
• Custom metrics and reporting
• Developer API
• ChatBot and ChatBot API
• Custom development
• Knowledge base
• Omnichannel features
• Custom channel API
• On-premise

Book a demo

On request

Business

• All Basic features
• Mobile сhat SDK
• Chat categories and tags
• Advanced reporting
• Department management
• Real-time report (dashboard) with
• alarm system
• WhatsApp Business
• Custom survey and rating

Book a demo

$70

per agent/month

Basic

• Live сhat widget
• Telegram, Facebook Messenger,
• Instagram, FB
• Chat banner customization
• Conversation routing
• Chat time-out and service
• messages
• Conversation ratings

Book a demo

$25

per agent/month