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Easy communication with all your customers

Оmnichannel platform for your business

Easy personalized connection with all your customers

Boost your sales and customer engagement across websites, apps, social networks, and messengers with personalized interactions.

  • Unified Hub

    Manage messages from all channels in one place, ensuring every customer query is addressed.

  • CRM Integration

    Access conversation histories and customer profiles
    for tailored communications, enhancing each interaction.

  • Chatbot & Unlimited Widgets

    Automate FAQs with a chatbot and integrate chat widgets
    anywhere to expand your reach and offload agents.

Rox.Chat is suitable for companies of any size

OK

For small companies

  • Chat for the site + connecting channels (social networks, instant messengers)

  • Statistics for assessing 
the quality of work

  • Chat design customization

Book a Demo
Cool

For Enterprise

  • Improvement of functionality according to the client's needs

  • API for integration with client services

  • Platform deployment on client servers (on-premise)

Book a Demo

Benefits of Online Chat

A powerful tool for instant user-company contact, Rox.Chat's website chat widget captures user attention, boosts conversion rates, and increases order volumes.

Immediate Contact

Offers a swift way to connect with your company.

24/7 Availability

Ensures your business is always reachable.

Conversion Boost

Acts as an effective tool for increasing website conversion.

Enhanced Loyalty

Builds user loyalty through efficient service.

Improved Customer Service

Elevates the level of customer support.

Purchase Motivation

Encourages users to make a purchase.

Easy Installation

Add a few lines to your site's code or use a ready-made module for quick setup.

Customizable Design

Tailor the chat widget and buttons to match your company's branding.

Speed and Convenience

Respond to customer inquiries via a browser or a dedicated app for any device.

Integrations

Make your support chat even more powerful with integrations for popular social networks, messengers, and mobile app chats, including WhatsApp Business API and Apple Business Chat.

Communicate with customers
in any chat and messenger

Instagram for Business

  • Live Streams and IGTV

    Engage with your audience in real-time or through extended videos on IGTV to deepen relationships and enhance loyalty.

  • Shopping through Posts and Stories

    Promote your products directly through posts and stories, allowing users to make purchases without leaving the app.

  • Ads in Stories and Feed

    Launch advertising campaigns in the feed and stories to draw attention to your brand, products or events.

  • Analytics Tools

    Use built-in analytics tools to track the effectiveness of your posts, advertising, and engagement with your audience.

Start now

Facebook for Business

  • Targeted Advertising

    Create and share unique AR effects and filters to increase brand recognition and audience engagement.

  • Page Shop

    Integrate your product catalog directly on your Facebook page, allowing clients to browse and purchase products without leaving your page.

  • Events and Webinars

    Organize and promote events, webinars, and online meetings directly through your page to increase audience engagement.

  • Instant Replies and Chatbots

    Utilize automated responses and chatbot integration for instant communication with clients and handling frequent inquiries.

Start now

Telegram for Business

  • Unlimited Broadcasts

    Send push notifications about new products, discounts, and special offers.

  • Chatbots

    Integrate a bot to answer common customer questions and process orders.

  • Official Channel

    Keep in touch with customers through your brand's official channel, increase loyalty, and boost conversion.

  • Versatile Communication Formats

    Keep in touch with customers through your brand's official channel, increase loyalty, and boost conversion.

Start now

Mobile App Chat

  • Push Notifications

    Customize and edit push notifications for both clients and operators.

  • iOS and Android Compatibility

  • Operator Performance Evaluation

    Create and edit sets of surveys for users to collect feedback on service quality.

  • File Sharing in Chat

    Send images, documents, and videos in chat.

  • Mobile App Chat Widget (Webim Mobile Widget)

    A ready-to-use chat for iOS and Android apps.

Start now

WhatsApp WhatsApp Business

Seamless communication in the world's most popular app

  • Official WhatsApp Business API

  • Let your customers know about your latest promotions without fear of blocking

  • Send welcome messages and engage clients in conversations

  • Provide personalized support through multiple chats at the same time

Start now

Chatbot integration

Connect a chatbot and close up to 60% of messages without an agent

Prompt responses to customer requests at any time of the day

Your clients immediately reach the correct department by selecting the relevant question or topic

Agents have more time to process complex requests, and standard requests are managed by the chatbot

Process all request in one Rox.Chat personal account

Accept visitor requests on different websites

Automate your customer support and reduce issues managed by live agents on 60%

Collect customer data and create your own unique reports

  • Real-time statistics with custom filters

  • Activity statistics for each agent and online monitoring

  • Ability to apply filters to all reports at once

  • Policy and role builder

Price Price

Basic

$25

per agent/month
  • Live сhat widget
  • Telegram, Facebook Messenger, Instagram, FB
  • Chat banner customization
  • Conversation routing
  • Chat time-out and service messages
  • Conversation ratings
Book a Demo

Business

$70

per agent/month
  • All Basic features
  • Mobile сhat SDK
  • Chat categories and tags
  • Advanced reporting
  • Department management
  • Real-time report (dashboard) with alarm system
  • WhatsApp Business
  • Custom survey and rating
Book a Demo

Enterprise

On request

  • All Business features
  • Email
  • Custom metrics and reporting
  • Developer API
  • ChatBot and ChatBot API
  • Custom development
  • Knowledge base
  • Omnichannel features
  • Custom channel API
  • On-premise
Book a Demo

How to start

  • Easy installation

    Add a few lines to your website code or use a ready-made module

  • Individual design

    Respond to requests from web browsers or from application on your PC or smartphone

  • User-friendly interface

    Respond to requests from web browsers or from application on your PC or smartphone

50+ integrations with tools you already use