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Easy communication with all your customers
Оmnichannel platform for your business
Easy personalized connection with all your customers
Boost your sales and customer engagement across websites, apps, social networks, and messengers with personalized interactions.
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Unified Hub
Manage messages from all channels in one place, ensuring every customer query is addressed.
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CRM Integration
Access conversation histories and customer profiles
for tailored communications, enhancing each interaction. -
Chatbot & Unlimited Widgets
Automate FAQs with a chatbot and integrate chat widgets
anywhere to expand your reach and offload agents.
Rox.Chat is suitable for companies of any size
For small companies
Chat for the site + connecting channels (social networks, instant messengers)
Statistics for assessing the quality of work
Chat design customization
For Enterprise
Improvement of functionality according to the client's needs
API for integration with client services
Platform deployment on client servers (on-premise)
Benefits of Online Chat
A powerful tool for instant user-company contact, Rox.Chat's website chat widget captures user attention, boosts conversion rates, and increases order volumes.
Immediate Contact
Offers a swift way to connect with your company.
24/7 Availability
Ensures your business is always reachable.
Conversion Boost
Acts as an effective tool for increasing website conversion.
Enhanced Loyalty
Builds user loyalty through efficient service.
Improved Customer Service
Elevates the level of customer support.
Purchase Motivation
Encourages users to make a purchase.
Easy Installation
Add a few lines to your site's code or use a ready-made module for quick setup.
Customizable Design
Tailor the chat widget and buttons to match your company's branding.
Speed and Convenience
Respond to customer inquiries via a browser or a dedicated app for any device.
Integrations
Make your support chat even more powerful with integrations for popular social networks, messengers, and mobile app chats, including WhatsApp Business API and Apple Business Chat.
Communicate with customers
in any chat and messenger
Instagram for Business
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Live Streams and IGTV
Engage with your audience in real-time or through extended videos on IGTV to deepen relationships and enhance loyalty.
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Shopping through Posts and Stories
Promote your products directly through posts and stories, allowing users to make purchases without leaving the app.
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Ads in Stories and Feed
Launch advertising campaigns in the feed and stories to draw attention to your brand, products or events.
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Analytics Tools
Use built-in analytics tools to track the effectiveness of your posts, advertising, and engagement with your audience.
Facebook for Business
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Targeted Advertising
Create and share unique AR effects and filters to increase brand recognition and audience engagement.
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Page Shop
Integrate your product catalog directly on your Facebook page, allowing clients to browse and purchase products without leaving your page.
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Events and Webinars
Organize and promote events, webinars, and online meetings directly through your page to increase audience engagement.
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Instant Replies and Chatbots
Utilize automated responses and chatbot integration for instant communication with clients and handling frequent inquiries.
Telegram for Business
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Unlimited Broadcasts
Send push notifications about new products, discounts, and special offers.
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Chatbots
Integrate a bot to answer common customer questions and process orders.
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Official Channel
Keep in touch with customers through your brand's official channel, increase loyalty, and boost conversion.
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Versatile Communication Formats
Keep in touch with customers through your brand's official channel, increase loyalty, and boost conversion.
Mobile App Chat
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Push Notifications
Customize and edit push notifications for both clients and operators.
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iOS and Android Compatibility
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Operator Performance Evaluation
Create and edit sets of surveys for users to collect feedback on service quality.
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File Sharing in Chat
Send images, documents, and videos in chat.
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Mobile App Chat Widget (Webim Mobile Widget)
A ready-to-use chat for iOS and Android apps.
WhatsApp Business
Seamless communication in the world's most popular app
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Official WhatsApp Business API
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Let your customers know about your latest promotions without fear of blocking
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Send welcome messages and engage clients in conversations
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Provide personalized support through multiple chats at the same time
Chatbot integration
Connect a chatbot and close up to 60% of messages without an agent
Prompt responses to customer requests at any time of the day
Your clients immediately reach the correct department by selecting the relevant question or topic
Agents have more time to process complex requests, and standard requests are managed by the chatbot
Process all request in one Rox.Chat personal account
Accept visitor requests on different websites
Automate your customer support and reduce issues managed by live agents on 60%
Monitor chat performance with familiar analytics systems and inbuilt advanced reporting
Collect customer data and create your own unique reports
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Real-time statistics with custom filters
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Activity statistics for each agent and online monitoring
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Ability to apply filters to all reports at once
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Policy and role builder
Price
Basic
$25
per agent/month- Live сhat widget
- Telegram, Facebook Messenger, Instagram, FB
- Chat banner customization
- Conversation routing
- Chat time-out and service messages
- Conversation ratings
Business
$70
per agent/month- All Basic features
- Mobile сhat SDK
- Chat categories and tags
- Advanced reporting
- Department management
- Real-time report (dashboard) with alarm system
- WhatsApp Business
- Custom survey and rating
Enterprise
On request
- All Business features
- Custom metrics and reporting
- Developer API
- ChatBot and ChatBot API
- Custom development
- Knowledge base
- Omnichannel features
- Custom channel API
- On-premise
How to start
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Easy installation
Add a few lines to your website code or use a ready-made module
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Individual design
Respond to requests from web browsers or from application on your PC or smartphone
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User-friendly interface
Respond to requests from web browsers or from application on your PC or smartphone
50+ integrations with tools you already use
