Fill out this form and we will contact you today

Please refer to our Privacy Policy to learn how we manage your personal data

Successfull

Thank you!

Your information has been submitted

Rox.Chat Agent Mobile Application

Stay connected with your website visitors anytime, anywhere

Download for Android Download for iOS

Rox.Chat offers a free mobile application for agents, enabling them to respond to website visitors using Android or iOS devices. Stay proactive, engage effectively, and never miss a message.

How It Works

01

Download the mobile app for Android or iOS

02

Sign in to your account

03

Start engaging with your website visitors in real time

Key Features

  • Retention of all customers – don't give competitors any chances!

  • Fully English-language interface

  • Free to download and use

  • Active (online) and hidden (offline) modes

  • Notifications for messages and calls when running in the background

  • Display of visitor information: name, city, current page

  • Real-time visitor tracking

  • Chat with visitors and view chat history

  • Use of canned responses

  • File acceptance from visitors

  • Customizable system notifications

  • Password recovery option

  • 24/7 consultation capability

Requirements

For iOS:

  • OS: iOS 12.0 or later

  • Devices: Compatible with iPhone, iPad, iPad mini, iPod Touch

  • Connection: Wi-Fi or 3G

For Android:

  • OS: Android 5.0 or later

  • Devices: Any Android device with supported OS

  • Connection: Wi-Fi or 3G

Download for Android Download for iOS

Frequently Asked Questions (FAQ)

Why do I need a mobile application when I can access Rox.Chat via a mobile browser?

The mobile application offers a faster, more responsive experience with real-time notifications, even when running in the background. It ensures you never miss a visitor's message.

How do I sign in to the Rox.Chat service?

Open the app, enter your Rox.Chat account credentials, and click "Sign In." Ensure your account is active and correctly configured.

Do I need to sign in again after restarting the mobile application?

No, the application remembers your credentials. However, for security reasons, you may occasionally be asked to re-authenticate.

Will I receive notifications if the app is running in the background?

Yes, you will receive sound, visual, and vibration alerts for new messages, ensuring prompt responses to your visitors.

Can I manage multiple websites from the same application?

Yes, Rox.Chat supports managing multiple websites. You can switch between them easily within the app.

Is there a limit to the number of simultaneous chats I can handle?

No, you can handle multiple chats at once without limitations, depending on your device's performance.

What should I do if I forget my password?

Use the "Forgot Password" option on the login screen to reset your password via email.

Does the application consume a lot of battery when running in the background?

The app is optimized for minimal battery usage, even when running in the background with notifications enabled.

Is my data secure when using the mobile application?

Yes, Rox.Chat uses encryption and secure protocols to protect your data during transmission and storage.

Can I customize notification settings?

Yes, you can adjust notification sounds, vibration, and alert preferences in the app settings.

Does Rox.Chat work with poor internet connections?

The app is designed to function efficiently on both Wi-Fi and 3G networks. However, performance may vary with very weak signals.