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Аccept
Pricing
Compare the possibilities of all plans
Enterprise
• All Business features • Email • Custom metrics and reporting • Developer API • ChatBot and ChatBot API • Custom development • Knowledge base • Omnichannel features • Custom channel API • On-premise
• All Basic features • Mobile сhat SDK • Chat categories and tags • Advanced reporting • Department management • Real-time report (dashboard) with • alarm system • WhatsApp Business • Custom survey and rating
Live chat on your websites;✔️;✔️;✔️;
Facebook messenger, Telegram, Viber;✔️;✔️;✔️;
WhatsApp Business;✖️;✔️;✔️;
Apple Messages for Business;✖️;✖️;✔️;
Email forwarding & notifications;✖️;✖️;✔️;
Mobile SDK;✖️;✔️;✔️;
Chat customization and interaction with visitors
Full widget customization on multiple websites;✖️;✔️;✔️;
Scripted chatbot;✖️;✔️;✔️;
File sharing;✖️;✔️;✔️;
Emoji;✔️;✔️;✔️;
Visitor chat history;✔️;✔️;✔️;
Unified customer history from different authorized channels;✔️;✔️;✔️;
Conversation rating;✖️;✔️;✔️;
Chat button in e-mail;✖️;✔️;✔️;
Offline messages;✖️;✔️;✔️;
Customization of chat window design;✖️;✖️;✔️;
Detele and edit sent messages;✔️;✔️;✔️;
Lead catcher;✖️;✔️;✔️;
For agent
Application for PC and mobile;✔️;✔️;✔️;
Canned responses;✖️;✔️;✔️;
Spellchecking;✖️;✔️;✔️;
Typing preview for agents;✖️;✔️;✔️;
Agent's statuses;✖️;✔️;✔️;
Outbound messages;✖️;✖️;✔️;
Quoting a message;✔️;✔️;✔️;
Messages status (delivered/read);✔️;✔️;✔️;
Notes to message/visitor profile;✔️;✔️;✔️;
Website visitor details;✔️;✔️;✔️;
Invitation to chat;✖️;✔️;✔️;
Visitor ban;✔️;✔️;✔️;
Chat redirection to another agent;✖️;✔️;✔️;
Redirect user to another website page;✖️;✔️;✔️;
Chat between agents;✖️;✔️;✔️;
Agents schedule setting;✖️;✔️;✔️;
Department management & routing
Department creation;✖️;✔️;✔️;
Chat tagging/Chat categories;✖️;✔️;✔️;
Conversation routing;✔️;✔️;✔️;
Restriction agent access to chats history;✖️;✔️;✔️;
Workload management;✖️;✔️;✔️;
Routing rules based on URL or location;✖️;✔️;✔️;
Chat tagging;✖️;✔️;✔️;
Chat queue priority;✖️;✔️;✔️;
Policy and role builder;✖️;✖️;✔️;
Statistics and reporting
Online monitoring dashboard;✖️;✔️;✔️;
Online monitoring highlighs;✖️;✖️;✔️;
Full daily statistics;✖️;✔️;✔️;
Agent performance statistics;✖️;✔️;✔️;
Department performance statistics;✖️;✔️;✔️;
Report builder;✖️;✔️;✔️;
Custom metrics and reports;✖️;✖️;✔️;
Interactive reports;✖️;✖️;✔️;
Integrations
Google.Analytics;✔️;✔️;✔️;
Any CMS;✔️;✔️;✔️;
CRM and Helpdesk;✖️;✖️;✔️;
Call-centres;✖️;✖️;✔️;
Knowledge base;✖️;✖️;✔️;
E-banking system;✖️;✖️;✔️;
API for integration with 3rd party services;✖️;✖️;✔️;
API for custom chatbot integration;✖️;✖️;✔️;
Additional
Storage for files and chat history ;✔️;✔️;✔️;
HTTPS protocol;✔️;✔️;✔️;
Tech support 24/7;✖️;✖️;✔️;
Book a demo button=https://rox.chat/calendly-rox-en