Live chat on your websites

Facebook messenger, Telegram, Viber

WhatsApp Business

Apple Messages for Business

Email forwarding & notifications

Mobile SDK

Full widget customization on multiple websites

Scripted chatbot

File sharing

Emoji

Visitor chat history

Unified customer history from different authorized channels

Conversation rating

Chat button in e-mail

Offline messages

Customization of chat window design

Detele and edit sent messages

Lead catcher

Application for PC and mobile

Canned responses

Spellchecking

Typing preview for agents

Agent's statuses

Outbound messages

Quoting a message

Messages status (delivered/read)

Notes to message/visitor profile

Website visitor details

Invitation to chat

Visitor ban

Chat redirection to another agent

Redirect user to another website page

Chat between agents

Agents schedule setting

Department creation

Chat tagging/Chat categories

Conversation routing

Restriction agent access to chats history

Workload management

Routing rules based on URL or location

Chat tagging

Chat queue priority

Policy and role builder

Online monitoring dashboard

Online monitoring highlighs

Full daily statistics

Agent performance statistics

Department performance statistics

Report builder

Custom metrics and reports

Interactive reports

Google.Analytics

Any CMS

CRM and Helpdesk

Call-centres

Knowledge base

E-banking system

API for integration with 3rd party services

API for custom chatbot integration

Storage for files and chat history

HTTPS protocol

Tech support 24/7