Most services offer core functionality for small business management such as:
Schedule and Appointment Management: The ability to manage appointment schedules and quickly and conveniently move to the client profile with an enhanced set of fields that allow segmentation of clients, leave important comments on visits, and store any other visit history.
Customer base management: The ability to find lost customers, and identify and retain regular customers.
Notifications: Automatically send messages to clients about appointments via WhatsApp, SMS, or email to confirm and remind them of the appointment, as well as collect reviews and feedback from clients.
Chain management: When a business has more than one location, the choice of accounting system is particularly tricky. Only Altegio, MindBody, and Vagaro offer the ability to consolidate branches into a network and manage and account for them centrally.
Reports and analytics: The ability to get reports on customer return rates, staff appraisals, occupancy rates, etc.
Loyalty programs: Tools to create and manage customer loyalty programs or memberships.
Integrations:- Maps and social networks: Easy integration with the business website, Google Maps, and social networks such as Instagram and Facebook, allowing bookings to be made directly from these platforms.
- Point-of-Sale Equipment: The ability to integrate with fiscal point-of-sale equipment and POS terminals for flexible payment accounting and regulatory compliance.
- Communication services: Email, WhatsApp, SMS, and other messengers