Rox.Chat takes customer communication to the next level
25 January 2024
The Rox.Chat mobile app enables businesses to communicate more effectively with customers on websites and mobile platforms. This mobile app doesn't require operators to be constantly at their work computers and switch between windows, reducing the response waiting time. Additionally, the app supports most of the basic functionalities needed for chat handling, including file attachments, status changes, canned responses, and more.
Features of the Rox.Chat app for businesses:
- Versatility.
- The app is suitable for small, medium, and large businesses.
- Chat-bot Integration.
- The ability to connect a chat-bot for automatic responses to frequently asked questions allows for effective communication with customers and saves time for contact center operators.
- Chat Customization.
- Users can independently customize the chat's appearance and integrate it with CRM systems for more personalized communication.
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Let's keep in touch
Rox.Chat is suitable for companies of any size, offering customized feature settings according to client needs. All user data, in accordance with Rox.Chat's privacy policy, are fully protected.
Learn more about the mobile app at the link.
Learn more about the mobile app at the link.