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Easy communication
with all your customers

Оmnichannel platform for your business

50+ integrations with tools you already use

Always stay connected
with your customers

Increase sales on websites, mobile applications, social networks, and messengers

Check and answer messages from all the channels in a single interface

Connect a chatbot to answer frequently asked questions and offload your agents
Add the chat widget to as many websites and apps as you want

How to start

​Respond to requests from web browsers or from application on your PC or smartphone
​Change widget colors and the button design of website chat
​Add a few lines to your
website code or use
a ready-made module
​​User-friendly interface
​​Individual design
​Easy installation

Communicate with customers in any chat and messenger

Seamless communication in the world's most popular app

Official WhatsApp Business API
Let your customers know about your latest promotions without fear of blocking
Send welcome messages and engage clients in conversations
Provide personalized support through multiple chats at the same time

Viber

Create a public Viber account for your company
Show that you can be reached through different channels with an omnichat button on your site that links to your account
Increase user loyalty and message open rates

Facebook Messenger

Use Facebook Messenger to communicate with customers
Respond to customers on Facebook instantly from Rox.Chat single interface, and keep your page's response time fast
Connect your Facebook Pages with just a few clicks

Instagram

Reply to customers instantly using canned responses or by connecting a chatbot
No need to share a password with employees - agents respond to messages in the Rox.Chat interface
Personalize communication - integration with CRM allows you to see all previous interactions with the client

Apple Messages
for Business

Connect with billions of Apple users
Customers can start a conversation
on your website or app in a single click
Personalize communication, send files and links, get responses in Rox.Chat single interface

WhatsApp Business

Rox.Chat is suitable
for companies of any size

• Full functionality customization according to the client's needs

• API for integration with client services

• Platform deployment on client servers (on-premise)

For Enterprise

• Chat for website + social networks, instant messengers

• Statistics for assessing the quality of work

• Chat design customization

For small companies

Chatbot integration

Accept visitor requests
on different websites
Connect a chatbot and close up to 60% of messages without an agent
Agents have more time to process complex requests, and standard requests are managed by the chatbot
Monitor chat performance with familiar analytics systems and inbuilt advanced reporting
Process all request in one Rox.Chat personal account
Automate your customer support and reduce issues managed by live agents on 60%
Prompt responses
to customer requests
at any time of the day
Your clients immediately reach the correct department by selecting the relevant question or topic

Collect customer data and create your own unique reports

Real-time statistics with custom filters
Ability to apply filters to all reports at once



Policy and role builder
Activity statistics for each agent and online monitoring
Business
Basic
Enterprise
• All Basic features
• Mobile сhat SDK
• Chat categories and tags
• Advanced reporting
• Department management
• Real-time report (dashboard) with
alarm system
• WhatsApp Business
• Custom survey and rating
• All Business features
• Email
• Custom metrics and reporting
• Developer API
• ChatBot and ChatBot API
• Custom development
• Knowledge base
• Omnichannel features
• Custom channel API
• On-premise
• Live сhat widget
• Telegram, Facebook Messenger,
Instagram, FB
• Chat banner customization
• Conversation routing
• Chat time-out and service
messages
• Conversation ratings
On request
$70
$25
per agent/month
per agent/month

Price

Blog
OLBO AM LLC,
Leningradyan Street, 14, apt. 31, Yerevan 0099, Armenia
OLBO Limited,
Artas 2, EVITA COURT, Germasogeia 4041, Lemesos, Cyprus
Contact Us
sales@rox.chat
+357 96 629379
Copyright © 2024 Rox.Chat